Redacom.sa is managed by Reda Al-Awwad Holding companies and laboratories located in the Kingdom of Saudi Arabia and its subsidiaries. These Terms of Service apply to the Reza.com e-commerce platform only and not to the content of other companies.
The notices contained herein and other applicable terms govern your use of the Reza.com e-commerce platform service.
Your particular use of the Reda.com platform for trading is covered by the services of the Reda.com platform, and may be subject to additional terms specified elsewhere on the site.
The relationship between Reda.com e-commerce platform and you:
Members are independent underwriters and agents of the Reda.com e-commerce platform and are not considered employees of it. Members in any country are prohibited from registering the Reza.com e-commerce platform in any contract related to their work without written permission.
The visitor/member, by completing the membership registration process, confirms by law that they have reached the legal age in their country of residence.
Account access and identity protection:
In order to provide easy access to your account, Reza.com E-commerce platform will place a cookie (a small text file cookie) on any computer from which you connect to the Reza.com e-commerce platform website. When you re-visit the Reda.com e-commerce platform, this file will enable us to recognize you as a previous user or account owner and provide you with direct access to your account without requiring you to re-type any password or other user ID. You are responsible for keeping the information you provide to us in connection with your account up to date, reliable and accurate.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. However, in the event that you decide to share your account with other people, you take full responsibility for their actions and liability. Users of public devices must log out of their accounts after their visit to the Reda.com e-commerce platform
If you find that you are a victim of identity theft and this includes an account on the Reza.com e-commerce platform, you must report it to Customer Service. Also, you must inform the credit card issuer, in addition to informing the relevant legal authorities.
Reza.com e-commerce platform reserves the right to cancel any suspended account at any time with or without notice to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity.
From time to time we test various aspects of our Service and have the right to include you in these tests without notice to you.
You must be over the age of 18 to subscribe to the services of the Reza.com e-commerce platform. Whereas, for persons under the age of 18, they can benefit from the service only with the participation of a parent or legal guardian. Unless otherwise stated. In that case, we grant you a limited license to access the Reza.com e-commerce platform that does not grant you the right to download the content (other than temporary storage necessary for personal use) and also does not grant you the right to modify, copy, distribute, transmit, display, perform, reproduce, duplicate, Publish, license, create derivative works from the content, or sell any information contained in or taken from the Reda.com e-commerce platform without our express written consent. Any unauthorized use of the Reza.com E-Commerce Platform or its contents will terminate the limited license granted to you by us.
Subscriber understands that all information provided by Reza.com E-Commerce Platform Company is confidential and proprietary to Reza.com E-Commerce Company and shall be used by the Supplier in accordance with the terms of this Agreement. The subscriber agrees not to provide any confidential or recorded information from the Reda.com e-commerce platform to any commercial entity that may compete with the Reda.com e-commerce platform. Any breach of confidentiality is grounds for immediate termination of membership.
Reza.com e-commerce platform reserves the right to make amendments to this Agreement at any time. Modifications may be due to changes in economic, legal or other factors affecting the business of the Reza.com e-commerce platform.
Membership and payment:
• The Member understands that all applications and membership fees must be accompanied by a valid method of payment.
• Your subscription expenses will be calculated from the beginning of your subscription, and thus will be renewed monthly or annually if you do not/or cancel your membership.
• Click on the “Payment Details” link under the “My Account” section of your Reza.com e-commerce platform account to find out your next subscription renewal date.
We will automatically charge your Payment Instrument monthly or annually on the calendar on the day corresponding to the start of your subscription.
• All deducted payments are non-refundable. We may change fees or add fees from time to time. However, we will notify you in advance of such changes by e-mail or in your account on the Reda.com e-commerce platform as soon as you log in. In the event that you want to use another payment method or there is a change in the validity of your credit card, you can modify the payment method information by clicking on the “My Account” button located at the top of the pages of the Reza.com e-commerce platform website.
By using the services of the Reda.com e-commerce platform, you agree to receive telephone communications and e-mail from the Reda.com e-commerce platform. These communications will contain notifications about your account (such as updates to your order and receiving emails) and service-related information. These communications are part of your relationship with the Reza.com e-commerce platform and you are entitled to receive them as part of the Reza.com e-commerce platform subscription. You agree that any notice, agreement or other communication that we send to you electronically will satisfy any legal requirement relating to communications, including written communications.
It is the member's responsibility to obtain payment or a payment guarantee from his clients before making an order from Reza.com for e-commerce. Rezacom E-commerce strongly recommends members to have a proper address verification system for selling them by credit cards and make sure that all payments are received and credited to their account before placing an order from Rezacom e-commerce. Orders placed with Reza.com e-commerce are extremely difficult to cancel and are subject to a return fee. To place an order for products, all payments must be made by credit card, or by bank transfer. Reda.com E-Commerce reserves the right to restrict payment by wire transfer for orders costing more than SAR 2000 or any other order that has a high risk of fraud and will take 4 to 6 working days. Payments for all members must be made by valid credit cards, or an active account with the “Paypal” bank.
Reza.com for e-commerce will not accept any payment method other than the one described above.
Fees and cancellation:
Reza Com e-commerce platform subscriptions
You as a subscriber can cancel this subscription once you do not renew your subscription to the Reda.com e-commerce platform. The subscription cost is not refunded upon requesting cancellation due to your enjoyment of the trial period.
Reza.com e-commerce platform reserves the right to amend product prices at any time. Due to the possibility of information being misrepresented, we may correct typographical errors relating to pricing at any time. Members should also be aware that product prices can fluctuate as a result of a supplier updating the price of raw materials for their own manufacturing. Reza.com e-commerce platform does not have any control over the pricing of private material suppliers that go into the textile industry
Receipt of orders:
Reda.com for e-commerce receives orders on all days of the week and within 24 hours. The availability of quantities for orders is confirmed, and if they are available, the order is prepared and shipped
As a customer of the “Reza.com e-commerce platform”, we understand that you are an absolutely independent entity from the Reza.com e-commerce platform. You are responsible for paying your country’s taxes in accordance with the laws in force there. This tax liability includes all sales taxes set by the state and local authorities in your country.
• You may cancel your trial/monthly/yearly account subscription to the Reda.com e-commerce platform at any time:
1. By canceling online payment, note that you are unable to refund your active subscription fee
2. By email or calling customer service
3. Via the Live Chat service available on Reda.com
• We do not offer refunds or fees for any partial terms as part of a month or year. Also, the Reda Com e-commerce platform has the right to terminate your subscription in case of clear violation of the usage policies that harms the Reda Com e-commerce platform.
Due to the nature of data import, payment retrieval is not guaranteed for this service.
All product guarantees that are purchased from the Reza Com e-commerce platform are the responsibility of the Reza Com platform in full. For more, please review the terms and return policy.
Reza.com e-commerce platform strives to provide as accurate information as possible. However, all product descriptions are provided by the Reza.com team. Reda.com for e-commerce checks the products when requested to match the invoice.
The sold products are considered the property of the subscriber, and therefore he has the right to resell them if he retrieves them from his client, according to the policy and conditions of the member’s sale to his clients.
Members are not allowed to resell Reza.com e-commerce platform memberships or any data without express written permission from Reza.com e-commerce platform. Also, uploading any data or (screenshots) to the Reda.com e-commerce platform or any affiliated sites is prohibited without obtaining a prior express written permission. Violation will lead to termination of your account and depending on the severity of the violation, we reserve the right to file criminal charges or seek civil compensation for damages and lost expenses.
Product sales and sales locations:
The products displayed on the Reda.com e-commerce platform are subject only to the policies and conditions of the country from which the shipment was sent, and therefore the member is fully responsible for displaying the products that suit the laws of his country, and he has the right to display them in the manner and place that suits him.
Shipping and handling :
Shipping and Handing Fee:
We are responsible for paying all shipping and handling costs for all products purchased from Reza.com e-commerce. We are also responsible for bearing the expenses of those shipments that are refused or returned for any reason. We are not liable for incidental or consequential damages or losses for defective products, errors in shipping your order, or other errors. Our minimum liability is to replace any product you purchase from us. Any excess weight or volume shipments that may incur additional shipping charges from Reza.com E-Commerce will not be shipped until you confirm that you have incurred the additional shipping cost. Depending on the information provided by the Supplier, Reza.com E-Commerce may publish shipping weights for merchandise. The publication or absence of shipping weights cannot be used to determine the cost of shipping and/or your financial obligation. “Shipping cost” is present for all products on its page and the shipping cart should only be used to determine the shipping cost.
Determine the request:
Reza.com e-commerce platform is not responsible for any loss or any damages resulting from improper conduct of the order process or any clerical errors that occur during the selection of the order. Members bear full responsibility in determining the accuracy of the order, which includes the type of item, pricing, shipping and delivery.
Modifications to the request:
In general, once an order is completed, it cannot be changed in any way. However, under certain circumstances, some orders may be modified or canceled in the event that the member contacts the customer service department of the Reda.com e-commerce platform with a request to change using the Internet as soon as possible; In that case it may sometimes be possible to amend the application if it has not already been prepared. Reza.com e-commerce platform is not responsible for any loss or damage resulting from changing the order after it has been previously determined.
Rewind the request:
The Reda.com e-commerce platform does not allow the order to be returned for the product that was purchased from it, unless the product is damaged or different from what was ordered from the website. For more, please review the return policy
As a leading shipping company, Reza.com e-commerce platform is proud to be the first and only company to offer its members shipping fraud protection. All members of the Reda.com e-commerce platform received this service automatically at no additional cost.
intellectual property :
• The Reda.com e-commerce platform and its supporters and contributing partners own all content published on the Reda.com e-commerce platform website and published to subscribers as part of the service, including texts, images, logos, designs, audio and video clips, digital downloads, data classifications and software, are the property of the Reda.com platform for e-commerce. This content is protected by intellectual property laws. This content may not be reproduced or used without the express written permission of the Reza.com e-commerce platform or its supporters. Reza.com e-commerce platform has the right to terminate your membership at its sole discretion if it believes that you have violated this paragraph. Such violations include unauthorized copying or use of the content of the Reda.com e-commerce platform, or the reproduction or modification of product images that may be used for advertising or resale purposes. The Reda.com e-commerce platform allows its customers to resell products from its catalogs only.
• Trademarks :
Reda Com for e-commerce is a registered trademark of Reda Holding companies and laboratories, and some other marks are trademarks of the Reda Com e-commerce platform. The Marks of the Reda.com e-commerce platform may not be used in connection with any product or service in any way that is likely to cause confusion among customers, or in any way that is likely to prejudice the rights of the Reda.com e-commerce platform or in any way that detracts from the Reda.com Trade platform. e. All other trademarks not owned by the Reza.com e-commerce platform that appear on the Reza.com e-commerce platform are the property of their respective owners; who may or may not belong to the Reza.com e-commerce platform.
Any images of people contained on the Reda.com e-commerce platform website are not an indication of endorsement of any particular product or service unless specifically stated otherwise.
Use of content provided to Reza.com for e-commerce:
Redacom e-commerce platform is free to use any comments, information, ideas, concepts, criticism, or methods contained in any means of communication that may be sent to Redacom e-commerce platform, including answers provided in opinion polls or through publications of Redacom trading platform. e-commerce without any material compensation or even notice, whatever the content and for any purpose, but not for the purpose of developing or marketing products, or even improving the Reda.com e-commerce platform or any other affiliated sites. Further, by posting any information on the Reda.com e-commerce platform or making suggestions or in responding to surveys; You grant us a non-exclusive, royalty-free license to display, use, reproduce or modify such information.